Hi. How can we help you?
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How long does it take for a withdrawal to be processed?
During normal working hours, withdrawals are usually processed within 15-30 minutes. Bear in mind that once the transaction is processed by us, the time taken for your withdrawal to reflect will depend on the payment...
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Is there any limitation on the number of deposit/withdrawal transactions per day?
There is no limitation on the total number of deposit/withdrawal transactions that you can make per...
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Will my deposit/withdrawal be credited during weekends?
Yes, our deposit service operation hours are 24/7, while withdrawal service operation hours are from 7:30 AM to 9:00...
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What should I do if the deposit fails/deposit has not been credited?
Please contact our 24/7 customer support team and provide the following information: 1. Username 2. Which payment method you used 3. Transaction screenshot (show with date, time, amount, transaction ID) Note: As the payee information might change from time to time, please check our current payee...
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How can I check my deposit/withdrawal history?
In order to check your deposit/withdrawal summary: Step 1: Login to your BJ88’s account and click ‘Profile’. Step 2: Select “Transaction...
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How long does it take for a deposit to be credited?
It depends on which deposit method you use, usually within 5-30 minutes under normal...
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What is the minimum deposit amount?
The minimum deposit amount is...